- 2-Step Authentication or Verification
- A to Z Listing
- Accounts & Login
- Accounts
- DePauw Account: Change password
- DePauw Account: Forgotten password
- DePauw Google Account Quotas
- DePauw Google Account: Change password
- DePauw Google Account: Login
- DePauw ID Card: Uploading a photo
- e-Services: Login
- Graduating Senior Accounts Retirement
- Passwords
- Payroll: Computer access to your online payroll account
- Syncing (or activating) ID OneCard with Canon Printer/Copiers
- Basic Technology Information
- Best Practices for Information Security: Faculty and Staff
- Box: Default Storage for Files
- Campus Labs
- Campus Labs: Adding users
- Campus Labs: Creating events
- Campus Labs: Defining key terms
- Campus Labs: Downloading your event pass
- Campus Labs: Frequently Asked Questions (FAQs)
- Campus Labs: Overview
- Campus Labs: Personalizing your user profile
- Campus Labs: Preserving your information when you leave DePauw
- Campus Labs: Searching for a user
- Campus Labs: Signing in
- Campus Labs: Steps for room scheduling and event creation
- Campus Labs: Taking attendance using a card swipe reader
- Campus Labs: Tracking event participation
- Campus Labs: Understanding positions and permissions
- DePauw Google Account
- Creating HTML emails
- DePauw Google Account: 2-Step Verification for existing accounts
- DePauw Google Account: 2-Step Verification for new accounts
- DePauw Google Account: 2-Step Verification on your mobile device(s)
- DePauw Google Account: Activating your account
- DePauw Google Account: Groups
- DePauw Google Account: Self-service password recovery
- Duo: 2-Step Authentication
- DyKnow
- e-Services
- e-Services: Emergency SMS alert notifications (RAVE and PCEOC)
- Email distribution lists: Finding past messages
- For Faculty & Staff
- For Students
- Gold Connect: Faculty and Staff – Requesting a new organization
- Hardware
- Help make our KnowledgeBase more complete
- Information Security (InfoSec)
- InfoSec: Frequently Asked Questions (FAQs)
- InfoSec: Keeping IT safe
- InfoSec: Securing your DePauw Google Account
- InfoSys: USB security key
- Instructional Support & Software
- International Student and Off-Campus Access to DePauw Google, e-Services, etc.
- IT KnowledgeBase
- IT Resources
- MirrorOp wePresent
- Moodle
- Moodle: Creating assignments
- Moodle: Creating forums
- Moodle: Creating groups
- Moodle: Faculty and staff
- Moodle: Frequently Asked Questions (FAQs)
- Moodle: Login
- Moodle: Managing course settings
- Moodle: Navigation
- Moodle: Overview for faculty
- Moodle: Saving Mac files with extensions
- Moodle: Using gradebook
- Moodle 2.3: Participating in a Wiki
- Moodle 2.7: Completing a Quiz
- Moodle 2.7: Participating in a Forum
- Moodle 2.7: Submitting assignments
- Moodle Archive Server: Course backup
- Moodle Overview for Students
- Moodle: Adding YouTube video clips
- Moodle: Copying course materials
- Moodle: Course backup and restore
- Moodle: Exporting the gradebook
- Multimedia & Web
- Dreamweaver: Defining a personal website in Windows
- Dreamweaver: Defining a personal website on a Mac
- Java 7: Browser vulnerability warning
- Scanning a picture or document using HP Scan
- Scanning a picture using Adobe Photoshop
- Scanning to OCR using OmniPage
- Scanning to PDF using Adobe Acrobat Professional
- Setting image quality: iPhoto
- Video or Audio Conferencing Guidelines
- Network: Learn About the Network
- Improving Internet Performance when Working Remotely
- Network VPN: Downloading and Accessing the Client for Windows
- Network VPN: Downloading the client on a Mac
- Network: Accessing from off campus on a Mac
- Network: Connecting to network drives on a Mac
- Network: Connecting with Windows
- Network: Instructional Drive (I:)
- Network: Virtual Desktop for Macs running Windows applications
- Network: Virtual Desktop for Windows running special applications
- Network: Web drive (W:)
- Network: Wired and wireless connections in residence halls and University-owned living units
- Network: Wireless access on campus
- Office.com: Login
- On-Campus Students Technology Checklist
- Phones
- Printing: PaperCut Mobility for Windows 10 Fix
- Printing/Copying/Scanning
- MFD: Benefits of using network printer/copiers/scanners
- MFD: Copying on a printer/copier
- MFD: Learn more about the printer/copiers
- MFD: Print quotas and balances
- MFD: Reducing or enlarging copies
- MFD: Releasing a print job
- MFD: Scan and email a document
- MFD: Scan and send to myself
- Printing: Deleting printers on a Mac
- Printing: Installing PaperCut Client on a Mac
- Printing: Installing PaperCut print drivers in Windows
- Printing: Installing PaperCut print drivers on a Mac
- Printing: Installing the PaperCut Client in Windows
- Printing: PaperCut automatic updates
- Printing: Removing printers in Windows
- Remote Learners Technology Checklist
- Report an IT Request or Issue
- Request a Special Email Account, Group Email List, or Print/Copy Card
- Request an Article
- Setting Up a DePauw Zoom License/Account
- Uploading Your Zoom Recording to Google Drive
- Video Conferencing and Conference Calls: Google Meet and Zoom
- Working Remotely
- Working Remotely Tips
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Contact Information
IT HelpDesk
163 Julian Center
E: HelpDesk@depauw.edu
P: (765) 658-4294
HelpDesk Hours
Monday – Friday
8 a.m. – 5 p.m.
IT Services & Technology at DePauw
Report a technology request or issue