IT KnowledgeBase

Search the IT KnowledgeBase by category …

2-Step Authentication Checklist for devices, options for setting it up, FAQs …
Accounts & Login Login, passwords, Active Directory (AD), ID OneCard, print quotas, building access, meal plans, VPN, Payroll, graduating seniors …
Basic Technology Information Purchasing, upgrades, Macs, Windows, compressing (optimizing) files, PDFs, Mirror Op wePresent, new employee info, burning CDs …
Box
Default storage for files, data managers …
DyKnow Installing, tips, FAQs …
e-Services (my.depauw.edu) Accessing, overview, RAVE emergency alerts, upload a new photo, changing jobs, Mac certificate authentication …
Campus Labs Events Calendar Listing campus events, tracking Gold Commitment Experiences, checking-in to campus events …
Google Email, Calendar, Drive and Team Drive, Spreadsheets, Forms …
Hardware Classroom equipment and configuration, equipment checkout, mobile devices, moving, repairs …
Information Security Managing data, securing devices, protecting your identity, minimizing threats, Symantec antivirus, software updates, reporting spam …
Instructional Support & Software LinkedIn Learning, Moodle, DyKnow, social software, absence preparedness, MS Office, ChemDraw, collaboration, SSC …
Learning Remotely Resources for Remote Students
Moodle Overview, course settings, assignments, forums, gradebook …
Multimedia & Web Audio, video, images, scanning, compressing (optimizing), Web authoring, browsers …
Network Connecting, drives, access rights, wireless, VPN …
Phones Hardware, moving, voicemail, passwords, cell …
Printing Printing Services, Canon printer/copiers, syncing ID card, costs, quotas, color printing, releasing a print job …
Video Conferencing Video conferencing and Conference Calls: Google Meet and Zoom
Working Remotely Compilation of technology resources for students and employees of DePauw University when working off campus

Updated: 7/27/2021