The CommPortal is an online portal for managing your phone settings and voicemail. You will need JavaScript enabled in your browser to access the CommPortal.

Logging in

1. Browse to voice.depauw.edu
   1. Enter your 10-digit telephone Number
      
   2. Enter your 8-character Password (Note: CommPortal passwords require letters, numbers, and special characters.)
   3. Select Remember me on this computer so you do not have to enter your credentials next time you log in
   4. Click Login
      
2. If you have forgotten your password, please contact the HelpDesk at (765) 658-4294 or HelpDesk@depauw.edu.

Overview of CommPortal

After logging in, you will see the name associated with your number, a Call button, an image of a gear (i.e., More options button), menu tabs, and the layout of the Dashboard tab. Learn specifics by logging in to the CommPortal and clicking Help in the More options section.

Dashboard

Access some of the key features of your phone, including voicemail, missed calls, contacts, and settings.

My Mobile

Retrieve messages using your cell phone or forward your cell phone calls to your on-campus voicemail account.

Messages & Calls

Messages

All new and stored voice messages.

Missed

Calls recently received and not answered.

Dialed

Recent calls made including Click To Dial calls.

Received

Recent calls answered.

Deleted

Messages in deleted items folder.

Contacts

Contact List

Contacts and groups that includes a search box.

Speed Dials

User-assigned two-digit code ranging from 20-49.

Extensions

DePauw’s internal phone book.

Short Codes

We have elected not to define these at this time.

Call Manager

Summary

Description of how calls received will be handled.

Forwarding

Options include immediately, busy/no answer, selected callers, and forwarding destination.

Follow Me

Redirects calls to one or more alternate destinations by defining rules.

Screening

Options include do not disturb, selective rejection, anonymous rejection, and priority call.

Apps

Integration with your DePauw Google Account, Call Me buttons for Web pages and email signatures, and QuickDial Accelerator are a few of the applications available to you through the CommPortal.

Settings

Account

Sections include personal details, security for changing password/PIN, and devices you have configured on your account.

Calls

Options include general call settings, call forwarding, call blocking, call jump, and call me buttons.

Messages

Options include general settings for voice messages, mailbox access, and voicemail greeting.

Notifications

Options for how you wish to receive notifications whenever a new message arrives for you.

• MWI (i.e., Message Waiting Indications) – Sends a signal to the phone when there is a voicemail or incoming message. If the light above your LCD panel is solid red, you have a new voicemail. If it is flashing, you have an incoming call.
• Email – Sends an email when a new message is received. Email notifications can be sent to multiple email addresses.
• Outdial – Enables you to set up a number that will be called according to a schedule whenever a new message arrives in your account.
• Override – Enables you to create a profile that will override the schedules you set up for your pager and outdial notifications.

Reminders

Rings a number at a specified time with a recorded message.

Updated: 10/24/2022