DyKnow: Help and support options

Where can I find help?

On-campus support

  • Go to DyKnow Quick Guide for Students for step-by-step instructions.
  • Use DyKnow’s built-in help function found at the end of the ribbon bar by clicking HelpContents.
  • For additional support, email DyKnow@depauw.edu from your DePauw Google Mail account as this email account is monitored by multiple support staff.

Off-campus support

  • Contact DyKnow directly at 1 (888) 839-5669, and then press Option 1 for assistance.
  • Email DyKnow directly at support@dyknow.com

Updated: 7/24/2023