InfoSys: Symantec Endpoint Protection for Mac

Step-by-step instructions to follow include:

Installing Symantec Endpoint Protection

  1. Install all recommended Apple software updates
    A. Click the Apple icon at the top left of the screen
    B. Click Software Update → Show Details
    C. Select all the updates and click Install X Items → Agree
  2. Click Symantec Endpoint Protection.dmg
  3. At Opening Symantec Endpoint Protection.dmg
    1. Select Save File
    2. Click OK
      Image of Open Symantec
  4. At Authentication Required, enter your DePauw Account (i.e., e-Services) username and password, and then click OKImage of HelpDesk Downloads Login
  5. Double-click the Symantec Endpoint Protection.dmg file you downloaded
    Image of dmg file
  6. In the Symantec Endpoint Protection window, double-click Symantec Endpoint Protection Installer
    Image of Mac installer
  7. When asked if you are sure you want to open it, click Open
    Image of sure you want to open?
  8. If a Warning Message displays, close of your unsaved work, and then click Continue
    Image of Warning Message
  9. In the Welcome to the Symantec… window, click Agree & Install
    Image of Agree & Install
  10. If the Helper Tool window displays, enter the password you use to log in to your computer
    Image of Helper Tool
  11. In the Symantec Endpoint Protection Installer window
    1. Enter your system name and password.
    2. Click Install Helper.
       Image of Helper acceptance screen
  12. In the Your Symantec Endpoint Protection install is almost complete window, click Close & Restart. (Note: Your computer will restart to complete the installation process.)
    Image of Close & Restart

Scheduling Software Updates

  1. Open Symantec Endpoint Protection
  2. Click LiveUpdate
  3. Click Symantec Scheduler
  4. Click New
  5. Click Product Update
  6. In the Add Product Update Task window
    1. For Enter a name for the task, choose a name and then type it in the information box
    2. For Choose a product to update, keep the default setting
    3. For Set a Frequency, select Daily
    4. For Set the time, select a time for LiveUpdate to run
    5. Click Save

Scanning for Viruses

  1. Open Symantec Endpoint Protection
  2. Click Scan…
  3. In the Select Scan Target window, select your computer’s hard drive and click Select
  4. Once the scan has completed successfully, click Close

Updated: 8/24/2023