Category Archives: Basic Technology Information

Creating network aliases and printing on a Mac

The following instructions are compatible with Mac OS  10.7 (Lion), 10.8 (Mountain Lion), 10.9 (Mavericks), 10.10 (Yosemite), 10.11 (El Capitan) and 10.12 (Sierra). You must be logged into your Google Apps Account to complete these instructions, which were written with Mac 10.7.5 (Lion). First, 1. Installing network aliases Then, 2. Installing network print drivers 1. Installing […]

Mac: Keychain

The password management system on a Mac is called Keychain. Although you may find it convenient to have all your passwords stored in one location, it opens up your computer to various vulnerabilities, including identity theft. For example, various tools that extract keychain data have been developed and openly shared by hackers, poorly encrypted Keychain files are […]

Finding your operating system version: Mac OSX

When reporting an issue or request to the HelpDesk, it is helpful for you to know the version of your operating system. Click on the Apple icon in the upper left of your screen and select About This Mac. The version of OS you are using will be displayed in the middle of the About […]

Setting image size: Adobe Fireworks

Open an image in Fireworks. Click Modify → Canvas → Image Size… In the Image Size window Enter the desired width in pixels. Ensure Constrain proportions is selected. Click OK.   Save image in appropriate format (i.e. PNG, JPG). Exit Fireworks. Updated: 1/18/2017

Setting image quality: iPhoto

Open iPhoto from the Applications folder. Click the File Menu and select Import to Library… In the Import Photos window, select the image and then click Import.  In the File menu click Export… In the Export window For JPEG Quality, click either Low or Medium → Export. In the Save As: window, enter a name and destination and then click OK. Updated: 1/18/2017

Optimizing (compressing) images in Microsoft Office: Mac

Optimizing or compressing images removes redundant or otherwise unnecessary data from image files. This results in a smaller file size and faster loading on websites. The following step-by-step instructions were developed for Microsoft Word/PowerPoint 2011. Select the image you wish to compress. Select the Format Picture ribbon, and then click Compress. From the Reduce File […]

Certificate authentication: Mac

These step-by-step instructions will assist Mac users who experience a certificate issue when logging in to e-Services using the Safari browser. Update certificate information in Keychain Access Open the Macintosh HD. Click Applications → Utilities → Keychain In the window that displays In the Keychains section, click System Roots. In the Category section, click […]

Burning a CD or DVD: Windows

Place a blank CD or DVD in the CD or DVD player. When the AutoPlay window displays, select Burn files to disc. Type a name in the box next to Disc title, select Like a USB flash drive → Next. In the AutoPlay window, click Open folder to view files. Drag the desired files or folders […]